Privacy Policy

Click Acquisition ("we", "us", "our"), a trading style of NE26 LIMITED (company number 16030871), is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data when you use our website and services.

We are registered with the Information Commissioner's Office (ICO) under registration reference ZC054682.

1. Data Controller

NE26 LIMITED is the data controller for the personal data we process. Our registered office is at First Floor Office, 3 Hornton Place, London, United Kingdom, W8 4LZ. For data protection enquiries, contact us at privacy@clickacquisition.com.

2. Information We Collect

We may collect the following categories of personal data:

Identity data - your name, job title, and company name
Contact data - email address, phone number, and postal address
Technical data - IP address, browser type and version, time zone, operating system, and device information
Usage data - how you use our website, pages visited, and interaction patterns
Communications data - messages sent to us via our contact form or email

3. How We Collect Your Data

We collect data through:

Direct interactions - when you fill in our contact form, subscribe to communications, or correspond with us
Automated technologies - cookies, server logs, and analytics tools as you navigate our website
Third parties - analytics providers, advertising networks, and publicly available sources

4. How We Use Your Data

We process your personal data on the following lawful bases under the UK GDPR:

Consent - where you have given clear consent for us to process your data for a specific purpose (e.g. marketing communications)
Contract - where processing is necessary for the performance of a contract with you or to take steps at your request before entering a contract
Legitimate interests - where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
Legal obligation - where processing is necessary to comply with a legal requirement

5. Cookies

Our website uses cookies to distinguish you from other users and to improve your experience. For detailed information about the cookies we use, please see our Cookie Policy.

6. Data Sharing

We may share your personal data with:

Service providers who assist in delivering our services (e.g. hosting, analytics, CRM)
Professional advisers including lawyers, auditors, and insurers
Regulators and authorities where required by law

We do not sell your personal data. Where we share data with third-party processors, we ensure appropriate contracts and safeguards are in place.

7. International Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO, or transfers to countries with adequate data protection laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Contact and enquiry data is typically retained for 24 months after our last interaction with you.

9. Your Rights

Under the UK GDPR, you have the right to:

Access - request a copy of the personal data we hold about you
Rectification - request correction of inaccurate or incomplete data
Erasure - request deletion of your personal data in certain circumstances
Restriction - request restriction of processing in certain circumstances
Data portability - request transfer of your data to another controller
Objection - object to processing based on legitimate interests or direct marketing
Withdraw consent - where processing is based on consent, withdraw at any time

To exercise any of these rights, contact us at privacy@clickacquisition.com. We will respond within one month.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.